SHIPPING POLICY

Status of Wine Shipments
Please call us at 530-839-2200 to check on the current shipping availability status. 

Standard Ground Shipping 
The standard shipping option for all orders is the Ground Delivery. Orders shipped by Ground will typically arrive 2 – 5 business days after the order leaves the warehouse. 

Express Shipping 
Express Shipping may be available via 2-Day Air, for an additional shipping charge. During the check out process the exact shipping charge for all deliveries within the Continental U.S. will be posted. 

Order Tracking 
Please contact Customer Service for order tracking information at mail@newclairvauxvineyard.com. 

Shipping & Handling Charges 
Shipping & Handling charges are noted during the check-out process. 

Multiple Delivery Attempts 
If no one is available to receive the package and it can not be left in a secure location, two subsequent attempts to deliver will be made. Wine orders require an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the fastest delivery time. 

Benefits of Using a Commercial Delivery Address 
We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine orders require the signature of an adult.

RETURN POLICY

Please contact us by email at mail@newclairvauxvineyard.com prior to returning a purchase so that we can issue you a Return Merchandise Authorization Number.

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