New Clairvaux Vineyard
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Shipping

By submitting an order you hereby agree and understand that ALL ALCOHOLIC BEVERAGES ARE SOLD IN CALIFORNIA AND TITLE PASSES TO THE BUYER IN CALIFORNIA. We make no representation to the legal rights and ability of anyone to ship or import wines into any state outside of California or any country outside the USA. YOU the buyer are solely responsible for shipment of alcoholic beverage products.

By placing an order for delivery in the USA, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. ALCOHOLIC BEVERAGES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD. AND BY PLACING YOUR ORDER, YOU REPRESENT AND WARRANT TO US THAT YOU ARE AT LEAST 21 YEARS OLD AND THAT THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD AND CAN ACCEPT DELIVERY OF ALCOHOLIC BEVERAGES. When your alcoholic beverages are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. If any person under 21 years of age fraudulently orders and has wine shipped to them, the wine will not be released to them, and will be returned to us, and the cost of return shipping will be charged to the responsible party. BY ORDERING YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE SELLER FOR ANY RESULTING CONSEQUENCE OF A FRAUDULENT ORDER OR ANY MISREPRESENTATION AS TO THE AGE OR LEGAL ABILITY OF ANY INTENDED RECIPIENT TO RECEIVE SHIPMENT OF ALCOHOLIC BEVERAGES

Parents or legal guardians will be held responsible for actions of their minor children. If necessary, legal action will be taken against any and all parties attempting "wire fraud" The cost of shipping to, and returning to us of any wine in any such operation will be charged to that agency. NO EXCEPTIONS.

Risk of Loss
All items purchased from New Clairvaux Vineyards are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Shipping Conditions
New Clairvaux Vineyard reserves the right to hold shipment of your wine during extreme weather conditions. New Clairvaux Vineyard cannot be responsible for damage to wine (including leakage or damaged corks) shipped to you against our express protestations in regards to weather conditions. Please be aware of the scheduled delivery information, as the date, and location of your delivery cannot be changed once it leaves our warehouse. It is your responsibility to be present when your shipment arrives. If the weather is very hot or cold in your area, and you would like us to postpone our shipping, please advise us. Use the weather in your area as a guide, when making your choice for best shipping method. We do not advise shipping ground during temperatures over 85°F (30°C), or under 32°F (0°C). If you need your order by a specific date, please let us know.

Damages Due to Shipping
New Clairvaux Vineyard cannot be responsible for wine damaged by a shipper or inappropriate storage/handling on the part of the buyer, although we will make a reasonable effort to resolve any disputes. We reserve the right to refuse sales if we deem it to be inappropriate and/or unsafe.

Additional Shipping Charges
Incorrect, insufficient, or change of address will incur a $10.00 surcharge. We reserve the right to charge return shipping for refused or undelivered packages. Please allow up to 2 business days for your order to be processed.

Website Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING THE NEW CLAIRVAUX VINEYARD WEB SITE YOU ARE AGREEING TO COMPLY WITH THESE TERMS OF USE. If you do not agree with any of these Terms of Use, do not use this web site. New Clairvaux Vineyard may update these Terms of Use from time to time with or without notice to you other than changing the date stated above of the "Last Update". Your continued use of the web site indicates your acceptance of any modifications to these Terms of Use.

Sale of Alcoholic Beverages
New Clairvaux Vineyard cannot sell or deliver alcohol to persons under the age of 21 or to anyone who is visibly intoxicated. By using this web site you confirm that you are over the age of 21. In addition, by ordering any alcoholic beverages through this web site, you are confirming that the person receiving the shipment from New Clairvaux Vineyard is at least 21 years of age. You also confirm your agreement that any alcohol purchased from New Clairvaux Vineyard is for your personal consumption and not for resale. If you do not agree with these conditions of use you should not use this web site. We reserve the right to refuse any order for any reason without explanation. We appreciate your understanding.

Pricing Errors and Omissions Excepted
Occasionally, our listed prices may be incorrect or the bottle size may be incorrect. For example a 750ml size may be incorrectly priced as a 375ml bottle. When such situations occur, New Clairvaux Vineyard shall be held harmless for the error. We make every effort to make sure that our product database is accurate, however mistakes do happen. We will not be responsible for typographical errors. In all cases, the customer will be contacted before any charges are made to the credit card for a decision to proceed or not proceed with the order at the correct price.

Copyright and Trademark
All web site materials, including, without limitation, text, graphics, logos, icons, images, audio clips, software, trademarks, service marks and trade names (together "Site Content") are copyrighted materials owned by or licensed to SUNSERI WINE COMPANY. You may electronically copy and print portions of the web site and the Site Content for your own personal non-commercial use only. Any other use of the web site and the Site Content, including commercial use, modification etc., are strictly prohibited.

Payment Terms
You must provide New Clairvaux Vineyard with a valid credit card for the Wine Club Membership and other charges associated with your purchase. At this time, New Clairvaux Vineyard accepts payment through the following credit card types: Visa®, MasterCard®, American Express®.  Should you experience any problems while placing an order, a Customer Service representative is available to assist and place the order for you. Please call 530-839-2200.

Notices
New Clairvaux Vineyard will give you notices of changes to any of its policies or notices regarding other matters by posting them on the web site. You will be responsible for checking the web site for notices, and that you will be considered to have received a notice when it is posted on the web site.

Disclaimer of Warranties
New Clairvaux Vineyard endeavors to provide you with current, accurate and reliable information on the web site. However, New Clairvaux Vineyard does not warrant or make any representations regarding the accuracy, reliability or any use of information on the web site. THIS WEB SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND NEW CLAIRVAUX VINEYARD DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NEW CLAIRVAUX VINEYARD DOES NOT WARRANT THAT USE OF THE WEB SITE WILL BE UNINTERRUPTED, ERROR- OR VIRUS-FREE OR THAT SITE MATERIALS ARE ACCURATE, COMPLETE, RELIABLE OR ERROR-FREE. Your use of the web site is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the web site.

Limitation of Liability
IN NO EVENT SHALL NEW CLAIRVAUX VINEYARD AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE WEB SITE, ITS USE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR ANY SITE MATERIALS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NEW CLAIRVAUX VINEYARD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

If you are dissatisfied with any portion of the web site, or with these Terms of Use or any other policy applicable to the web site, your sole and exclusive remedy is to discontinue using the web site. This sole and exclusive remedy is separate and independent of any other provision that limits New Clairvaux Vineyard’s liability or your remedies.

Electronic Communications
When you visit New Clairvaux Vineyard or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Terms
All sales are subject to California State and any City Sales taxes. Title to the product passes to the purchaser in California. We as the seller broker shipping for the consumer. ALL TERMS, POLICIES AND PROCEDURES are void where prohibited by law.

Risk of Loss
All items purchased from New Clairvaux Vineyard are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions
New Clairvaux Vineyard attempts to be as accurate as possible. However, New Clairvaux Vineyard does not warrant that company descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by New Clairvaux Vineyard itself is not as described, your sole remedy is to return it in unused condition.

Pricing Errors and Omissions Excepted
Occasionally, our listed prices may be incorrect or the bottle size may be incorrect. For example a 750ml size may be incorrectly priced as a 375ml bottle. When such situations occur, New Clairvaux Vineyard shall be held harmless for the error. We make every effort to make sure that our product database is accurate, however mistakes do happen. We will not be responsible for typographical errors. In all cases, the customer will be contacted before any charges are made to the credit card for a decision to proceed or not proceed with the order at the correct price.

To the full extent permissible by applicable law, New Clairvaux Vineyard disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. New Clairvaux Vineyard does not warrant that this site, its servers, or e-mail sent from New Clairvaux Vineyard are free of viruses or other harmful components. New Clairvaux Vineyard will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

If you have any questions about these Terms of Use, please email us at
mail@newclairvauxvineyard.com or call us at 530-839-2200.

New Clairvaux Vineyard